Get in touch

We'd love to hear from you. We aim to respond to inquiries within one business day.

  • When we reply

    We aim to reply within 1 business day.

    To report fraud or a policy violation, select Report fraud or a policy violation as the topic. We aim to reply within 4 business hours.

    Our business hours are 9 a.m. to 6 p.m. Eastern Time, Monday to Friday.

  • Your privacy

    We use your information to reply to your message. See our privacy policy.

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Select the topic that best matches your question.
Describe your question, and for a technical problem, include any error message you saw. Use 10 to 2,000 characters.

If the form is unavailable, email contact@pleasestart.com.

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Frequently asked questions

What's the best way to contact PleaseStart?

For general inquiries, use the contact form above. For urgent matters or specific account issues, email us directly at contact@pleasestart.com. We monitor both channels closely.

How long does it take to get a response?

We aim to respond to active fraud reports within 4 business hours and all other inquiries within 1 business day. Our business hours are 9 a.m. to 6 p.m. Eastern Time, Monday to Friday.

Can I get help with an active listing or payment?

Yes. Include the listing link, or the date and amount of the charge. Don't send your card number.

Do you offer phone support?

Yes. Call (717) 444-9998, or email contact@pleasestart.com or use the contact form.

I'm having a technical issue. Who should I contact?

Use the contact form on this page and select Technical support as the topic. Describe what you were trying to do, what happened, and any error message you saw.

Looking for answers?

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