Accessibility Statement
Accessibility Statement
Estimated read time: 4 minutes
Our Commitment
At PleaseStart, we believe everyone should be able to buy and sell vehicles with ease, regardless of ability. We are committed to providing a website accessible to the widest possible audience, including people with disabilities.
We continuously improve accessibility through regular testing, user feedback integration, and ongoing development.
Accessibility Standards
PleaseStart aims to conform to WCAG 2.1 Level AA.
Accessibility Features
Keyboard Navigation
- Full keyboard navigation
- Visible focus indicators
- Skip navigation links
- Logical tab order
Screen Reader Support
- Semantic HTML structure
- ARIA labels and descriptions
- Alt text for all images
- Descriptive link text
Visual Accessibility
- High contrast color schemes
- Resizable text
- Clear, readable fonts
- WCAG AA contrast ratios
Forms & Mobile
- Labeled form fields with error help
- Touch targets 44x44px minimum
- Responsive design
- Mobile screen reader compatible
Known Limitations
Areas We're Actively Improving
- User-Generated Content: Sellers may upload images without alt text
- Third-Party Integrations: Some services have their own accessibility limitations
- PDF Documents: Older vehicle reports may not be fully accessible
We welcome your feedback to help us improve accessibility across our platform.
Provide Feedback
What to include in your report:
- The URL of the page
- A description of the problem
- Assistive technology used (if applicable)
- Browser and operating system
Contact:
- Email: accessibility@pleasestart.com
- Phone: 1-800-PLEASE-START (1-800-753-2737)
We aim to respond within 2 business days.
Contact Us
Accessibility Support
Email: accessibility@pleasestart.com
Phone: 1-800-PLEASE-START
Hours: Monday-Friday, 9 AM - 5 PM EST
General Support
Email: support@pleasestart.com
Help Center: pleasestart.com/help
Available: 24/7