Official Legal Document
Terms of Service
Estimated read time: 15 minutes
Key Points – 2 Minute Read
Understanding your rights and responsibilities on PleaseStart
Age Requirement
You must be 18+ to use PleaseStart
Seller Fees
Sellers pay subscription fees – all fees are non-refundable
Platform Role
We're a marketplace platform, not a party to your transactions
Dispute Resolution
Disputes handled through binding arbitration (see Section 14)
Quality Standards
No salvage titles or watermarked photos allowed
Account Control
You can delete your account anytime in settings
Privacy
Your data is protected – see our Privacy Notice
Updates
We'll email you about significant changes to these terms
Important: Section 14 contains a binding arbitration clause and class action waiver that affects your legal rights.
Acceptance Status
By accessing or using PleaseStart, you agree to be bound by these Terms of Service. If you do not agree, do not use the platform.
We may modify these terms at any time. Continued use after changes constitutes acceptance. We will notify you of material changes via email or prominent notice on the platform.
Eligibility & Accounts
You must be at least 18 years old to use PleaseStart. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.
- One account per person or legal entity
- Accurate, current, and complete registration information required
- Immediate notification of unauthorized account use
- Dealer accounts require valid dealer license verification
Fees & Payments
PleaseStart charges listing fees to sellers. All fees are non-refundable unless otherwise stated.
- Listing fees start at $19 per vehicle
- Payment processed securely through Stripe
- No transaction fees, no escrow fees, no commissions
- Fee changes communicated 30 days in advance
Marketplace Role
PleaseStart is a listing marketplace that connects buyers and sellers. We are not a party to any transaction between users.
- We do not inspect, certify, or guarantee vehicles
- We do not provide escrow or transaction completion services
- Buyers and sellers are responsible for their own transactions
- We provide tools and information to facilitate informed decisions
Listings & Quality
All listings must meet our quality standards. We reserve the right to reject or remove listings that do not comply.
- No salvage or branded title vehicles
- No watermarked or stock photos
- Accurate vehicle descriptions required
- TruthPoint disclosure stickers required for damage
- Fraudulent listings result in immediate account termination
Buyer Responsibilities
Buyers are responsible for conducting their own due diligence before purchasing any vehicle.
- Verify vehicle condition independently before purchase
- Obtain an independent inspection when possible
- Confirm title status and vehicle history
- Communicate respectfully with sellers
Intellectual Property
All PleaseStart content, branding, and technology are protected by intellectual property laws.
- PleaseStart, Prism AI, and TruthPoint are trademarks of Prune IO, LLC
- User-generated content remains the property of the user
- By posting content, you grant PleaseStart a license to use it for platform purposes
- Do not copy, reproduce, or distribute PleaseStart content without permission
Indemnification & Liability
You agree to indemnify and hold harmless PleaseStart and its officers, employees, and agents from claims arising from your use of the platform or violation of these terms.
PleaseStart's total liability is limited to the amount of fees you paid in the preceding 12 months. We are not liable for indirect, incidental, or consequential damages.
Governing Law & Disputes
These Terms are governed by the laws of the Commonwealth of Pennsylvania.
Small claims court actions are exempt from the arbitration requirement.
Termination
You may terminate your account at any time through your account settings. PleaseStart may suspend or terminate accounts that violate these terms.
- Unpaid fees remain due upon termination
- Active listings will be removed upon account closure
- Certain provisions survive termination (liability, IP, arbitration)
Contact Information
For questions, concerns, or notices regarding these Terms of Service, please contact us at:
Prune IO, LLC
(DBA PleaseStart)
Lititz, PA 17543
Email: legal@pleasestart.com
Legal Department Hours: Monday-Friday, 9:00 AM - 5:00 PM EST